Política de reembolso

We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we are here to help. Our return policy is designed to be straightforward and fair, ensuring a hassle-free experience for our valued customers.

To be eligible for a return, please ensure that your item meets the following conditions:

• The item must be unused and in the exact same condition as when you received it.
• The item must be in its original packaging.

You have 30 days from the date of delivery to initiate a return. If this time frame has passed, we unfortunately cannot accept returns or offer refunds.

How to Start a Return

To begin the return process, please send an email to leqdghv@outlook.com. In your email, please include your order number and the reason for the return. Please note: You must email us to obtain the correct return address and further instructions. Returns sent without prior authorization may not be accepted.

Refund Processing

Once we receive your returned item, our team will inspect it to ensure it meets the return conditions listed above. After approval, your refund will be processed within 7-14 business days. The credit will automatically be applied to your original method of payment.

If you have any questions or need assistance, do not hesitate to contact our support team at leqdghv@outlook.com. We are committed to resolving any issues quickly and efficiently.